Web Vigilantes being banned from social media sites.

November 17, 2010

Cyber crime and Twitter scams make good headlines but somewhere underground there are a few concerned citizens that take a vigilante approach to dealing with these scammers and fraudsters. For instance http://www.419eater.com/ bait scammers using highly creative methods to engage Nigerian conmen, waste their time and then attempt expose them. There’s also the Salty droid who names and shames would-be conmen who utilize Twitter and other channels to exploit consumers. But it turns out that life of a digital freedom fighter is not easy.

imageHere’s the problem : Many scams consist of intelligent, organised individuals and groups. They syndicate and they collaborate, and they actively wage a reverse war on the people trying to expose them. Ironically scammers are using the same processes created to report spammers to shut down the people trying to expose them.

Sadly YouTube, Facebook, Twitter, Vimeo accounts etc belonging to web vigilantes trying to alert people to scams are being shut down faster than than those belonging to the scammers. How do I know this?  Read on:

The Sad Story of the SaltyDroid

imageI’m not sure how I first came across the Droid on Twitter but I became interested in the Droid’s outspoken ‘attacks’ on certain individuals. Some of the people it was targeting had HUGE followings on Twitter, some with high profiles and. SaltyDroid had no qualms in confronting them directly in public view and alerting other users. I have no reason to doubt that SaltyDroid’s only purpose was to expose people it believed were engaged in unethical practices (such as this one which was exposed). 

I noticed a few months ago that SaltyDroid (which had a few thousand Twitter followers) just ‘vanished’. The blog was still alive and kicking so I wrote an email to find out what the story.

Me: “What happened? Where did your accounts go?”

Salty Droid: “I lost. I’m basically banned from the Internet.  Twitter, Facebook, Vimeo, Bluehost, Youtube, etc. Everywhere I go the scammers file false complaints and horrific lies about me.  The web companies all default to caving in and banning you rather than risking "trouble".  Most of them, and especially Twitter, do it with zero notice, process, or chance to respond. It says sad things about the state of free speech on the all important fringes … IMO.

I don’t have time to fight the web companies and the scammers … so I just gave up on the web companies.  I’m on a special free speech server where some really great people take special care of me … and otherwise I’m silenced.

And the Twitter bannings are not as bad as the death threats, the private investigators, the plots against my personal life, etc.”

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The Droid also let me know that although he began his pursuit anonymously it wasn’t long before a syndicate of scammers found him at which point the he decided it would be safer to unmask the droid. Revealing himself as a lawyer it  gives the whole saga an even bigger sense of irony.

In summary, it’s easier for a scammer to have a web vigilante shut down than vice versa. The Droid is now absent from all social networks and yet the people being named in his blog continue to tweet freely etc. In an age where consumers are able to interact so easily with anyone from close friends to complete strangers there is no easy and quick way of distributing warning messages to others in the case of genuine scams. That’s a service SaltyDroid was attempting to provide before being shut down in social media circles. The internet at present sometimes appears lawless and wide open territory for the scammers, and the presence of government and local authority is limited, and at best slow moving. I’m not condoning Salty droids methods or even agreeing with all his posts but freedom of speech is important so I certainly don’t want to see people prepared to take on these issues disappear especially with the bad guys roaming free so easily.

Beware wolves in birds clothing: Currently I know of one major Twitter account belonging to a convicted spammer in Australia with close to 100,000 followers. This person appears free to be able to act on Twitter regardless of their history. Sadly the only way you are likely to hear the name of this person is via someone like SaltyDroid.

What can you do?
1. Send this link on to people in the industry.

2. Copy and paste this story – reproduce it in your own blog.

3. Help Re-activate or read the Saltydroid: If you know someone who works in Twitter or Facebook etc ask them to reinstate the banned SaltyDroid accounts eg:  http://twitter.com/saltydroid

4. Support freedom of speech but don’t be a web vigilante. Salty Droid is a lawyer in real life and is better equipped to deal with bad people on the internet. Report web crime here:
http://www.ic3.gov/default.aspx – USA
https://www.scamwatch.gov.au/content/index.phtml/tag/reportascam/ – Australia
http://www.met.police.uk/fraudalert/ – UK

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Above: Clearly Charles Bronson wouldn’t have lasted long in Facebook or Twitter.

Cheers,

@eunmac

Disclaimer to be quite clear: The opinion above is that of the author only and does not represent the views of Amnesia Razorfish etc.